1. What is JS Adaptive Sports, LLC.?

JS Adaptive Sports, LLC. specializes in providing adaptive sports equipment designed to make sports accessible and enjoyable for athletes of all abilities. Our mission is to empower individuals through inclusive sports gear and personalized service.

2. What types of products do you offer?

We offer a wide range of adaptive sports equipment, including:

- Adaptive skiing and sit-skiing equipment

- Wheelchair sports gear

- Adaptive cycling equipment

- Accessories for enhancing mobility and performance

3. How do I place an order?

You can browse and purchase products directly from our website. Select the item you want, add it to your cart, and follow the checkout process to complete your order.

4. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), debit cards, and other payment options as listed during checkout.

5. Do you offer customization options?

Yes, we offer customization on certain adaptive equipment. Please contact us at Josh@JSAdaptiveSports.com or 503-941-8661 for more details.

6. How can I track my order?

Once your order is processed and shipped, you will receive a confirmation email with a tracking number. Use the link provided to monitor your shipment.

7. What is your return and refund policy?

We accept returns within **30 days** of purchase for eligible items in unused, original condition. See our full Refund Policy for details on returns, exchanges, and refunds.

8. How do I return an item?

Contact our customer service at Josh@JSAdaptiveSports.com or call 503-941-8661 to initiate a return. You’ll receive a return authorization and instructions.

9. Can I exchange an item?

Yes, eligible items can be exchanged if a replacement is in stock. Follow our return process to request an exchange.

10. What if my product is damaged or defective?

If your item arrives damaged or defective, contact us within **7 days** of receipt with photos of the issue. We will arrange a replacement or refund.

11. Do you ship internationally?

Currently, we offer shipping within the United States. Please contact us for inquiries about international shipping options.

12. How can I contact customer support?

You can reach us by:

Email: Josh@JSAdaptiveSports.com  

Phone: 503-941-8661  

Address: 7430 E Kyle Drive, Nampa, ID 83687